FAQ

The Poupilou is a comforting three-piece set including a removable cover, an ultra-soft blanket, and a plush cushion. Easy to care for, highly durable, and incredibly soft, it is an ideal companion for children.

You may have noticed the "2 years +" mention on the label. This indication is a regulatory requirement as soon as a closure mechanism, such as a zipper, is present. It aims to protect young children against risks associated with the mechanism: pinching fingers, contact with metal parts, or the presence of small parts that could pose a danger.

Although we use a high-quality zipper (YKK brand) that complies with the strictest safety standards, this mention remains a mandatory precaution.

Generally, the ideal age to start using the stuffed animal-blanket set is around two years old. However, many families choose to offer the Poupilou from birth. In the first few months, it's mostly the blanket that is used, then the stuffed animal slowly finds its place in the child's daily life.

All our products are designed in Quebec using high-quality materials.

Manufacturing is distributed among partner workshops in Quebec, Ontario, and Asia, carefully selected for their technical expertise, ethical practices, and environmental commitment.

Our manufacturers and suppliers in Asia adhere to strict ethical standards, particularly through BSCI certification (Business Social Compliance Initiative). To ensure compliance with our commitments, regular on-site audits are conducted by our teams and local collaborators. These control visits allow us to verify working conditions, manufacturing processes, and maintain continuous dialogue with our partners.

This rigorous approach enables us to combine artisanal know-how, high-performance equipment, and respect for environmental standards, while ensuring responsible production and optimal quality for each product.